Club Quarters Hotel Trafalgar Square, London

The staff was very courteous, efficient and went out of their way to make me comfortable. There was an initial glitch in pricing (my fault), but Salman and Nalin were both wonderful in working with Booking, and resolved it to my complete satisfaction. Separately, they arranged for an airport taxi at a very reasonable rate, and allowed me access to their Members Room to sit comfortably and enjoy a coffee while I waited for the taxi. The room was well appointed and quite spacious, especially for London, and the location is unbeatable !

The location was spectacular. We were within walking distance of all the major sites in London or a tube station was just down the street.

Travelled to this location with my Mom. Room was a bit tight for the two of us, but to be expected in London. The real win was the location. Walkable to everywhere we wanted to go, and good restaurants in the area. There was a slight mix up with the booking in relation to the beds in the room (I thought two singles were booked) but the staff were quick to assist us with a solution. No 2x singles were available, but they had a roll-a-way up to our room within 15 minutes, and it was quite comfortable. Super thankful as we had a very long day of travel with many delays leading up to that point. They offered a change to a 2x single once available; but didn’t need it in the end as the cot worked well.

The location is truly superb for central London, right by bus stops and charring cross underground station. The hotel has cold filtered water fill stations (plus clean bottles!) on each floor. Each floor also has a "request closet" with things like irons, sewing kits etc. that guests can quickly grab if they need. Their "living room" area for the hotel is by card access and has a nice coffee machine and newspapers each morning with comfortable seating. Two lobby elevators were small but good! Rooms were a great size and had lots of USB outlets so international guests didnt need to depend exclusively on outlet plug adapters which is a big plus. The room had a Queen size bed and decent size bathroom which can be hard to find in UK and Europe sometimes. We also had a small couch that doubled as a twin pullout bed. We didn't hear any in noise at all in our room #902 and the window view we got od the city was a pleasant surprise. Blackout curtains helped us get a good night's sleep. Our favorite feature was the free launderette on 3rd floor with quality Miele W/D and it comes with pre-loading detergent and fabric softener so you don't need to bring/buy your own. This hotel has a lot of self service options which makes it convenient and efficient for probably 95% of its guests. The lobby has a large locked room for luggage storage after/before your stay so you can continue to explore the city. We loved our stay.

The location was absolutely in the middle of everything we wanted to do while in London, and was super close to two underground locations for when we needed that as well. Staff was so accommodating and friendly. Luggage storage was easy and convenient. The lounge with complimentary coffee was a great accommodation to have access to. Large rooms with everything we needed and we couldn’t hear any city noise or neighbors which was impressive!